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Chat.Sahayogi
Built on WhatsApp Business Platform

The WhatsApp platform for Indian SMEs that need to actually scale.

One workspace to run every customer conversation on WhatsApp — with compliance defaults that hold up to Meta review, and an audit log on every send.

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Live in under a week No setup fee Hindi + English support
S

Saanvi Crafts & Co.

Business · online

Today

Hi Priya, your order #SC-4821 has shipped via Delhivery. Tracking: DLV7K3X9A2. ETA Wed, 27 May.

10:42 AM

Thanks! Can I change the delivery address?

10:43 AM

Approved utility template · delivered in 0.9s

What your customer sees — utility template delivered and replied to

Built for the Indian SME stack — across sectors

D2C retail

Education

Clinics & wellness

B2B SaaS

Real estate

Local services

Works with your stack

E-commerce

Inventory

Payments

Accounting

CRM

Lead management

Spreadsheets

Team tools

E-commerce

Inventory

Payments

Accounting

CRM

Lead management

Spreadsheets

Team tools

What's live today

Templates and campaigns, built for compliance from day one.

Two surfaces, both shipped, both wired to the WhatsApp Business Platform end-to-end. The rest of the roadmap is in active development — talk to us if you need a specific capability by a specific date.

Templates

Submit, edit, and version approved templates.

Compose templates directly in the dashboard. Meta approval status surfaces within minutes. Edit + version history means you never lose an old approved template when you iterate.

  • Utility / Marketing / Authentication categories
  • Approval status updates from Meta in minutes
  • Per-template version history
chatwithsahayogi.in/app/templates

Templates · 24 approved

Message templates

  • order_shipped_v3

    enApprovedutility

    Hi {{1}}, your order #{{2}} has been dispatched…

    Approved 3d ago

  • appointment_reminder

    enApprovedutility

    Hi {{1}}, this is a reminder for your appointment on {{2}}…

    Approved 1w ago

  • fee_reminder_aug

    enPendingutility

    Hi {{1}}, the August fee installment of ₹{{2}} is due on {{3}}…

    Under Meta review · 1–7 days

  • diwali_offer_2026

    enRejectedmarketing

    Hi {{1}}, our Diwali sale starts {{2}}…

    Fix & resubmit →
Campaigns

Scheduled sends that respect consent and timing.

Send to a list of opted-in contacts on an approved template — once, or scheduled. Built-in dedup prevents the same recipient getting the same campaign twice on retry. Honours opt-outs automatically across every number in your workspace.

  • Quiet-hours guard (no sends 8 PM–9 AM by default)
  • Built-in protection against duplicate sends
  • Audience filters by opt-in source and tag
chatwithsahayogi.in/app/campaigns

Campaigns · 3 shown

Broadcast campaigns

  • Diwali offer — Mumbai cohort

    Scheduled

    1,284 recipients · scheduled 30 May 10:00 IST

  • Fee reminder — August batch

    Running

    892 recipients · started 4 min ago

    553 sent · 22 failed

  • Appointment reminders — July

    Completed

    2,014 recipients · done 2d ago

    1,954 sent · 40 failed
And around all of it

Contacts that respect consent. Integrations that hook into your stack. Compliance that’s not an afterthought.

The surfaces that wrap around templates and campaigns. Defaults are tuned for what Indian SMEs actually need.

Contacts that respect consent

CSV import with row-level opt-in tagging. Auto-honour STOP / DND / unsubscribe in English and major Indian languages — the same business day, every time.

DPDP Act 2023

Hooks into your stack

Trigger WhatsApp messages from your CRM, ecommerce store, accounting tool, or in-house dashboard. Your customer sees one thread; you keep the systems you already run.

Connects via webhook to your existing tools

Compliance you can show Meta

Per-number quality dashboard. Downloadable audit logs. Session-health surfacing Meta’s own quality + restriction signals in real time.

Built for review-day

How it works

From an unopened number to your first campaign.

Every step below is live in the product today — not a roadmap slide.

  1. Connect WhatsApp

    Meta's official Embedded Signup — no unofficial WhatsApp Web access, ever.

  2. Get templates approved

    Draft a template, submit for review, and track Meta’s approval status in your dashboard.

  3. Import contacts & set opt-in

    Bring your list in via CSV; opt-in status and tags travel with every send.

  4. Send campaigns or publish a Flow

    Reach your list on an approved template, or publish an interactive WhatsApp Flow for bookings and lead capture.

  5. Reply in the shared inbox

    Every reply lands in one inbox, with canned replies, media, and quick-reply buttons.

  6. Track delivery & read analytics

    Delivery and read funnels, per-category costs, and campaign performance in one view.

  7. Automate via webhooks

    Wire message and contact events into your CRM or automation tool with signed webhooks.

By the numbers

Built to scale on the official channel — no shortcuts, no shared phone numbers.

Delivery runs directly on the WhatsApp Business Platform via Meta’s Cloud API. Every send is recorded; every restriction Meta imposes on your number surfaces in your dashboard within minutes.

Meta

Tech Provider

Authorised under Meta’s BSP programme.

100%

Official channel

Cloud API only — no unofficial routes.

99.9%

Delivery target

On approved templates.

28 states

India coverage

Built for the Indian SME market end-to-end.

How we operate

Every send is template-policy-checked at the gateway. Every opt-out is honoured across the workspace the same business day. Every restriction Meta imposes on your number is surfaced in your dashboard within minutes — we do not hide signals to keep you happy.

These defaults exist because Meta’s WhatsApp Business Policy is the source of truth for what stays live on WhatsApp. Conservative defaults today protect your message volumes tomorrow.

Common questions

Frequently asked questions

Is this official, or an unofficial WhatsApp integration?

Fully official — no WhatsApp Web pairing, QR linking, or unofficial access anywhere in the product. See our About page for the full disclosure and entity details.

How long does WhatsApp template approval take?

Meta typically reviews templates within minutes to a few hours. Your dashboard reflects Meta's own approval status in real time — no separate portal to check.

What happens if a contact opts out?

Opt-outs are honoured the same business day across your entire workspace — every campaign and every number respects it automatically.

How is pricing structured?

Two line items: we invoice for the platform, Meta invoices you directly for conversations at their own published rates. See our pricing page for the full breakdown.

Where is our data stored?

In India. See our About page for specifics on data residency.

Start the conversation

Your customers are already on WhatsApp.

Book a 20-minute call. We'll walk through your use case, the WhatsApp Business Policy fit for your industry, and the WhatsApp onboarding path. No sales theatre.

Talk to our teamExplore features

Operator covenant

  • Pattern-based monitoring only; message content stays private.
  • Opt-outs honoured the same business day, across every channel.
  • Indian data centres; deletion on request in days, not months.